Privacy Policy

This privacy policy applies to the Chat app (hereby referred to as "Application") for mobile devices that was created by Agenthos (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".


Information Collection and Use

The Application collects information when you download and use it. This information may include information such as


The Application does not gather precise information about the location of your mobile device.

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:


The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.


For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information. The information that the Service Provider request will be retained by them and used as described in this privacy policy.


Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.


Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:


The Service Provider may disclose User Provided and Automatically Collected Information:


Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.


Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at contacto@agenthos.com o daniel@fitz.mx and they will respond in a reasonable time.


Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.


The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (contacto@agenthos.com o daniel@fitz.mx) so that they will be able to take the necessary actions.


Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.


Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.


This privacy policy is effective as of 2025-08-25


Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.


Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at contacto@agenthos.com o daniel@fitz.mx.


This privacy policy page was generated by App Privacy Policy Generator

Política de Privacidad

Esta política aplica a los servicios de fitz.mx que interactúan con Google Chat y con productos de Meta (Facebook e Instagram), incluyendo integraciones de mensajería y atención al cliente.

Responsable y contacto

fitz.mx • Contacto: daniel@fitz.mx • Sitio: fitz.mx

Datos que tratamos

Finalidades

Base jurídica

Consentimiento del usuario y ejecución del servicio solicitado. Cuando corresponda, interés legítimo para seguridad y prevención de abuso.

Compartición con terceros

No vendemos datos. Podemos procesar datos con proveedores que actúan como encargados (hosting, herramientas de mensajería o atención como Chatwoot, y APIs de Google y Meta) únicamente para las finalidades anteriores y bajo contrato.

Transferencias

Los datos pueden alojarse o procesarse fuera de tu país, con salvaguardas contractuales adecuadas.

Conservación

Mantenemos los datos solo el tiempo necesario para prestar el servicio y para fines legales o de seguridad. Los mensajes operativos pueden rotarse o anonimizarse periódicamente.

Seguridad

Aplicamos controles razonables de seguridad técnica y organizativa. Ningún sistema es 100% seguro.

Derechos del usuario

Puedes solicitar acceso, rectificación, eliminación, oposición o portabilidad. Para ejercerlos, sigue el procedimiento de eliminación y derechos o escribe a daniel@fitz.mx.

Uso de APIs de Google y Meta

Los servicios respetan las Platform Policies de Google y Meta. La información obtenida a través de sus APIs se usa únicamente para proporcionar las funciones del producto, no se comparte con terceros no autorizados y puede eliminarse a solicitud del usuario mediante el procedimiento indicado.

Niños

Los servicios no están dirigidos a menores. Si detectamos datos de un menor sin autorización válida, los eliminaremos.

Cambios a esta política

Publicaremos cualquier cambio en esta URL. Revisa la fecha de vigencia.

Fecha de vigencia: 24-08-2025 · Versión 1.0 · Términos del servicio

Eliminación de datos (requisito Meta)

Para solicitar la eliminación de tus datos asociados a Facebook o Instagram, visita https://fitz.mx/eliminar-datos.html y sigue las instrucciones.

También puedes escribir a daniel@fitz.mx indicando el identificador de tu cuenta o el enlace a tu perfil.